Q1: What products does your company have?
A: At HOLS, we are pioneers in intelligent manufacturing, offering a triad of expertise: bespoke production lines, a diverse array of standard products, and all-encompassing testing services. Our standard offerings include state-of-the-art dispensing machines, potting machines, and curing equipment. Our custom production lines are crafted to perfection for sectors like new energy motors, electronic control systems, and more, including advanced assembly and testing lines for sensors and sophisticated chassis by wire control solutions. Our expansive testing services provide meticulous testing options and comprehensive data simulation collection.
Q2: Where is your company located?
A: HOLS is headquartered in the bustling city of Suzhou, where our manufacturing facilities thrive. We also have a network of offices within the region, complemented by strategically placed offices in Germany and USA to cater to our global clientele.
Q3: How long does it take to produce the machine?
A: Our offerings are tailored with precision to meet your bespoke needs. Standard equipment delivery is typically completed within a month of order receipt. For non-standard production lines, from the initial design phase to final delivery, the process unfolds over approximately three months, ensuring every detail meets your specifications.
Q4: If we don't know how to use the machine, will your company teach us?
A: Absolutely. We warmly invite your team to our factory for a comprehensive hands-on training session led by our expert engineers, ensuring you master the equipment's operation. If visiting is impractical, we also offer extensive support through our online services.
Q5: What should we do when equipment malfunctions?
A: 1. Experience 24/7 expert support: Our skilled engineers are available round the clock, ready to swiftly diagnose and fix issues, ensuring your operations run smoothly with minimal downtime.
2. Enjoy a one-year comprehensive warranty: Our equipment includes a 12-month warranty covering material defects under standard use, with free replacement parts provided for eligible repairs, except in cases of intentional damage or unauthorized modifications.
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