Q1: What products does your company have?
A: At HOLS, we excel in intelligent manufacturing, focusing on three main areas: tailored production lines, a range of standard products, and comprehensive testing services. Our standard offerings include dispensing machines, potting machines, curing equipment, and related innovations. Tailored production lines are custom-designed to meet specific client needs, serving industries such as new energy motors, electronic control systems, and automotive and semiconductor sectors. This includes assembly and testing lines for various sensors and intelligent chassis by wire control production solutions. Our extensive testing services provide diverse testing options, data simulation collection, and more.
Q2: Where is your company located?
A: HOLS is proudly headquartered in Suzhou, where we also house our manufacturing facilities. Additionally, we have three offices in the region and have strategically established two overseas offices in Germany and the USA.
Q3: How long does it take to produce the machine?
A: Our products are intricately customized to meet unique client specifications. The lead time for standard equipment delivery is typically one month post-order. For non-standard production lines, from design confirmation to delivery, the process spans approximately three months.
Q4: If we don't know how to use the machine, will your company teach us?
A: Absolutely. We warmly welcome your team to our factory, where our engineers will provide comprehensive operational training until you feel confident in using the equipment. Should visiting us be inconvenient, we also offer support through online services.
Q5: What should we do when equipment malfunctions?
A: 1. Enjoy 24/7 expert support: Our team of dedicated engineers is available around the clock, ready to swiftly diagnose and address issues, ensuring minimal disruption to your operations.
2. Benefit from a one-year comprehensive warranty: Our equipment comes with a 12-month warranty covering material defects under normal operation. Eligible repairs entail free replacement parts, with exceptions for intentional damage or unauthorized modifications.