Q1: What products does your company have?
A: At HOLS, we excel in the domain of intelligent manufacturing, focusing on three core areas: customized production lines, a comprehensive range of standard products, and extensive testing services. Our standard offerings include dispensing machines, potting machines, and curing equipment, among other innovations. Our custom production lines are meticulously designed to meet specific client requirements, primarily serving sectors such as new energy motors, electronic control systems, and the automotive and semiconductor industries. This encompasses assembly and testing lines for various sensors and sophisticated chassis-by-wire control production line solutions. Our robust testing services provide diverse testing options, data simulation collection, and more.
Q2: Where is your company located?
A: HOLS proudly establishes its headquarters in Suzhou, where we house our manufacturing facilities. We also operate three offices within the region and have strategically positioned two international offices in Germany and the USA.
Q3: How long does it take to produce the machine?
A: Our products are crafted with precision to meet individual client specifications, with lead times for standard equipment typically being one month from order receipt. For bespoke production lines, the timeline from design confirmation to delivery is generally around three months.
Q4: If we don't know how to use the machine, will your company teach us?
A: Absolutely. We warmly invite your team to our factory, where our engineers will provide comprehensive training until you are proficient in equipment operation. Should visiting be inconvenient, we also offer extensive support through our online services.
Q5: What should we do when equipment malfunctions?
A: 1. Enjoy 24/7 expert support: Our dedicated engineers are available around the clock to swiftly diagnose and resolve any issues, ensuring your operations continue with minimal disruption.
2. Benefit from a one-year comprehensive warranty: Our equipment comes with a 12-month warranty covering material defects under normal operation. Eligible repairs entail free replacement parts, with exceptions for intentional damage or unauthorized modifications.