Q1: What products does your company have?
A: At HOLS, we are pioneers in intelligent manufacturing, specializing in three core areas: bespoke production lines, an array of standard products, and comprehensive testing services. Our standard offerings include cutting-edge dispensing machines, potting machines, and curing equipment. Our tailored production lines are designed to meet specific client needs, prominently serving new energy motors, electronic control systems, and the automotive and semiconductor sectors. This includes assembly and testing lines for various sensors and advanced intelligent chassis by wire control solutions. Our robust testing services provide a wide range of testing options, data simulation collection, and more.
Q2: Where is your company located?
A: HOLS proudly anchors its headquarters in Suzhou, where our state-of-the-art manufacturing facilities are also located. Beyond regional operations, we have strategically positioned two overseas offices in Germany and the USA, ensuring a global reach.
Q3: How long does it take to produce the machine?
A: At HOLS, we meticulously customize our products to meet the unique demands of our clients. For standard equipment, the typical lead time is one month from order receipt. Non-standard production lines, from the initial design phase to delivery, usually require approximately three months, ensuring precision and quality every step of the way.
Q4: If we don't know how to use the machine, will your company teach us?
A: Absolutely. We warmly invite your team to our factory, where our skilled engineers will provide comprehensive operational training until you achieve mastery in using the equipment. If visiting is not feasible, rest assured that we offer robust online support to meet your needs.
Q5: What should we do when equipment malfunctions?
A: 1. Enjoy 24/7 Expert Support: Our team of dedicated engineers is on standby around the clock, ready to swiftly diagnose and resolve issues, ensuring your operations continue with minimal disruption.
2. Benefit from a one-year comprehensive warranty: Our equipment comes with a 12-month warranty covering material defects under normal operation. Eligible repairs entail free replacement parts, with exceptions for intentional damage or unauthorized modifications.