Q1: What products does your company have?
A: At HOLS, we are at the forefront of intelligent manufacturing, with our business divided into three main segments: customized production lines, standard products, and testing services. Our standard products encompass dispensing machines, potting machines, curing equipment, and related offerings. We specialize in creating customized automated production lines tailored to customer specifications, primarily in the fields of new energy motors, electronic control systems, automotive, and electronic semiconductor products. This includes assembly and testing lines for various sensors and innovative chassis-by-wire control production solutions. Our testing services offer a range of testing capabilities, data simulation collection, and more.
Q2: Where is your company located?
A: HOLS proudly calls Suzhou our headquarters, with manufacturing bases in Suzhou and three additional offices. We also extend our global reach with two overseas offices in Germany and Mexico, all dedicated to delivering unmatched products and services to our clients worldwide.
Q3: How long does it take to produce the machine?
A: Our commitment to customization means that for standard equipment, delivery takes about one month from order receipt. For non-standard production lines, from initial design confirmation to delivery, the process spans approximately three months.
Q4: If we don't know how to use it after purchasing the machine, will your company teach us?
A: Absolutely. We invite you to send your team to our factory, where our skilled engineers will provide comprehensive operational training until you are fully proficient with the equipment. Should visiting our location be inconvenient, we offer robust online support services to assist you.
Q5: What should we do when equipment malfunctions?
A: 1. Around-the-clock expert support: Our engineers are available 24/7 to swiftly diagnose and resolve issues, minimizing any disruption to operations.
2. One-year all-inclusive warranty: We provide a 12-month warranty covering material defects under normal operation conditions. Qualifying repairs include free replacement parts (exceptions: intentional damage or unauthorized modifications).
Audited Supplier 
){kind=link}