Q1: What products does your company have?
A: At HOLS, we excel in the field of intelligent manufacturing, with our operations spanning three fundamental domains: bespoke production lines, an assortment of standard products, and all-encompassing testing services. Our standard offerings include dispensing machines, potting equipment, curing devices, and related innovations. Tailored production lines are custom-designed to fulfill unique client specifications, primarily catering to industries such as new energy motors, electronic control systems, and the automotive and semiconductor sectors. This encompasses assembly and testing lines for various sensors and intelligent chassis by wire control production line solutions. Our comprehensive testing services provide a multitude of testing options, data simulation collection, and more.
Q2: Where is your company located?
A: HOLS proudly establishes its headquarters in Suzhou, where we host our manufacturing operations. We also maintain three offices within the region and have strategically located two international offices in Germany and the USA.
Q3: How long does it take to produce the machine?
A: As our products are carefully customized to cater to individual client requirements, the standard equipment delivery time is generally one month from order receipt. For bespoke production lines, the process from initial design approval to delivery typically takes about three months.
Q4: If we don't know how to use the machine, will your company teach us?
A: Certainly. We warmly invite your team to our factory, where our engineers will offer thorough operational training until you are fully skilled in using the equipment. Should visiting us prove difficult, we also provide comprehensive support through online services.
Q5: What should we do when equipment malfunctions?
A: 1. Experience 24/7 expert support: Our committed engineers are available around the clock, prepared to swiftly diagnose and resolve issues, ensuring minimal operational disruption.
2. Take advantage of a one-year comprehensive warranty: Our equipment includes a 12-month warranty covering material defects under normal use. Eligible repairs involve free replacement parts, with exclusions for intentional damage or unauthorized alterations.
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